Tag: J.D. Power

An older couple enjoy a walk in the woods.Chester County

Freedom Village Manager Takes No. 1 Spot in Satisfaction Survey for Sixth Consecutive Year

Freedom Village manager, Life Care Services, has been recognized for the sixth consecutive year as No. 1 in resident satisfaction among Independent Senior Living Communities…

A woman has her ticket checked at a Philadelphia International Airport gate.Travel

Survey Still Ranks PHL Worst Large Airport, Despite Investments

Despite investments in infrastructure and customer service, Philadelphia International Airport (PHL) continues to poll badly in satisfaction among large airports in the U.S., writes…

Seniors enjoy a game of bocce at Freedom Village at Brandywinesenior living

Freedom Village Manager, Life Care Services, Tops Satisfaction Rankings for 5th Year

Life Care Services, an LCS Company and the management firm behind Freedom Village at Brandywine, has once again been recognized as the leading provider in…

Avacado toast offered at La Combe in the Philadelphia International Airport.Travel

PHL Still Ranks Low in Customer Satisfaction, But It’s Working on the Problem

Philadelphia International Airport is investing in infrastructure improvements that should help with customer satisfaction polling, writes Ariana Perez-Castells for The Philadelphia Inquirer.

For the…

TSA agents check passenger luggage at Philadelphia International AirportTravel

Survey Puts Philadelphia Airport at Bottom of National List

A survey of 26,259 passengers who have flown in the past year ranked Philadelphia International Airport as the worst large airport in the country…

Transportation

Philadelphia International Rates as One of the Worst Large Airports in America

According to the annual North American Airport Satisfaction Study by J.D. Power, Philadelphia International Airport rates as one of the worst large airports in…