J.D. Power
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Higher Car Prices Drive Delaware County Buyers to Longer Loans and Leases
Rising car prices are pushing many Delaware County drivers into having to make difficult financial choices, writes Madeleine Wright for CBS News Philadelphia. Driven in…
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PHL Details $500M Rollout to Meet a Busy 2026 Travel Year
When visitors from around the world arrive in Philadelphia in 2026, the managers at Philadelphia International Airport hope they can make a good first impression,…
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Freedom Village Manager LCS Tops Senior Living Satisfaction Study
J.D. Power announced the results of its 2025 U.S. Senior Living Satisfaction Study, and Freedom Village at Brandywine’s management company, LCS, has been recognized for the…
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Why Are We Okay With Bad Banking? A Closer Look at Customer Satisfaction and Community Alternatives
If your bank has ever hit you with an unexpected fee, bounced you between departments to fix a simple issue, or left you waiting weeks…
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Freedom Village: The Difference Between Personal Care and Assisted Living
There’s a subtle difference between personal care and assisted living for seniors here in Pennsylvania. That can lead to confusion among older adults trying to…
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Freedom Village Manager Takes No. 1 Spot in Satisfaction Survey for Sixth Consecutive Year
Freedom Village manager, Life Care Services, has been recognized for the sixth consecutive year as No. 1 in resident satisfaction among Independent Senior Living Communities.…
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Survey Still Ranks PHL Worst Large Airport, Despite Investments
Despite investments in infrastructure and customer service, Philadelphia International Airport (PHL) continues to poll badly in satisfaction among large airports in the U.S., writes Emma…
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Freedom Village Manager, Life Care Services, Tops Satisfaction Rankings for 5th Year
Life Care Services, an LCS Company and the management firm behind Freedom Village at Brandywine, has once again been recognized as the leading provider in…
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PHL Still Ranks Low in Customer Satisfaction, But It’s Working on the Problem
Philadelphia International Airport is investing in infrastructure improvements that should help with customer satisfaction polling, writes Ariana Perez-Castells for The Philadelphia Inquirer. For the third…
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Survey Puts Philadelphia Airport at Bottom of National List
A survey of 26,259 passengers who have flown in the past year ranked Philadelphia International Airport as the worst large airport in the country, writes…
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Philadelphia International Rates as One of the Worst Large Airports in America
According to the annual North American Airport Satisfaction Study by J.D. Power, Philadelphia International Airport rates as one of the worst large airports in the…
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