Based in Broomall, Swiss Farms is a chain of convenience stores, mostly located in Delaware County, that enables customers to avoid supermarket-style hassles with a drive-thru express lane.

Sales Associate

Sales Associates come into contact with customers while providing them product solutions and gathering their items. It is vital that all customers be dealt with quickly, courteously, and in a manner that will enhance the image of the store while developing excellent customer relations. Sales Associates must be efficient and friendly for the business to grow.

Store Manager

A store manager oversees the productivity of a store and manages the day-to-day operations of the business. Duties include interacting with other staff members in order to improve productivity. He/she is also responsible for the hiring and dismissal of store associates, as well as establishing good communication between different departments.

Key accountabilities include training and coaching staff and ensuring that store policies are upheld. The person is involved in problem solving and reviewing the operations of the store in order to find solutions to problems and to optimize efficiency.

Assistant Store Manager

The function of the assistant store manager is to support the manager in the daily operations of a store. The assistant store manager ensures that store personnel are providing exceptional customer service. This includes answering questions and assisting with product selection, purchases, and returns.

Assistant store managers help ensure the store is clean, well-organized, and properly merchandised. It is also the assistant’s responsibility to make sure all store policies, procedures, and controls are followed, as well as organizing, and delegating work among staff.