Comcast Turns to New Technology, AI to Increase Internet Speeds for Philly Customers

Comcast has recently raised the maximum internet speed available to its Philadelphia customers by leveraging new technology and AI.

Comcast has recently increased the maximum internet speeds available to its Philadelphia customers by leveraging new technology and artificial intelligence at its Northeast Philadelphia data center, writes Erin McCarthy for The Philadelphia Inquirer.

According to Comcast executives, the majority of the company’s residential and business customers in the city now have access to “next generation internet speeds” of 2.1 gigabits-per-second for downloading and 300 megabits-per-second for uploading.

This puts Philadelphia ahead of the rest of the country, where only around half of Comcast’s 30 million internet customers can access those kind of speeds as of early April. The company aims to expand that figure to 70 percent nationwide by year’s end.

“People say, ’How fast do you need the internet to be?’” said Elad Nafshi, Comcast’s chief network officer. “How fast do you need your entertainment? How fast do you need your work-from-home to be? How fast do you need all your connected devices to be? In my mind, there’s never fast enough.”

To achieve higher speeds, the company has been pouring money into its network, with $2 billion already invested just in Pennsylvania over the last three years. As a result, Comcast’s data centers now have some of the most sophisticated new technology in the country.

Read more about how Comcast is providing customers with faster internet in The Philadelphia Inquirer.

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