Widener student research is a vital hands-on experience and faculty are always finding new and creative ways to get students involved, writes Nicole Carera, Widener University assistant director of Communications.

Faculty in the School of Business Administration found an opportunity with the Philadelphia Union to have students interacting directly with fans.

Led by Brian Larson, professor of marketing and sport & event management, a group of students from his marketing research class took to the areas in and around the Union’s home stadium, Subaru Park, to survey fans about their experience and better understand the customer gameday journey.

“We made our way from the outside in,” said Ben Miller ’25, a marketing major and accounting minor. “We asked questions about parking, concessions, friendliness of stadium staff, and more topics that someone would appreciate coming in as a fan.”

Approaching strangers can be a challenge, and the students were pushed out of their comfort zone.

“At first it was a little bit out of my comfort zone since English is my second language,” said Indwija Bhatta ’27, an international student from Nepal studying business economics at Widener. “After some time, it got really fun, and I wasn’t nervous because people were very interested.”

A table on the stadium concourse was used as a home base for the project.

Participants who filled out the survey were entered to win a Philadelphia Union jersey, and their data was collected and analyzed.

Larson will travel to Spain to share the project with University of Vic partners in Spring 2024, to continue discussing the potential for expansion.

“If all goes well, we’ll be not only replicating the research project with Widener marketing research students in the fall, but also extending the project to other global sister schools,” Larson said.

Larson has a number of international academic connections including University of Vic in Spain and University of Applied Sciences Windeshiem in the Netherlands. He has also been in contact with several top-tier European soccer teams.

“I envisioned and proposed a project to create an international research/think tank alliance of academic and professional soccer institutions,” Larson explained. “This group could share best practices and advance learning for the participating professional teams and leagues, and students from the four academic institutions.”

The goal is to provide meaningful hands-on learning experiences for students and better fan experiences for the athletic organizations.

“It makes me a little proud that our hard work is going to be used by international football clubs. I’m just a freshman and our work is already being used like that. I feel like sports management is very globalized right now and I’m happy to see that Widener and Dr. Larson are considering that,” said Bhatta.

Bhatta is only in her freshman year at Widener, so she was grateful for the opportunity to participate.

“I got to do all of these things in my first semester of freshman year, so I think it puts me a little bit ahead of most people in our class in terms of communication skills and networking skills,” she said.

Miller gave a presentation on the project at the Spring 2024 High-Impact Educational Practices Fair.

Attended by students, faculty, staff, and alumni, the fair is one of many chances for Widener students to showcase their research and hard work.

“It’s such an honor to be able to participate in this and it lets me know I made a good choice in coming to Widener. It’s really empowering, and it distinguishes you from a lot of other college students that you have hands-on experience and you’re actually making a difference in the real world,” Miller said.

Read more about the Widener student research survey project at Widener.edu.