Flourtown-Based Guardian Nurses Names Cynthia Westphal Its Chief Administrative Officer

Guardian Nurses Healthcare Advocates
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Cynthia Westphal.
Guardian Nurses Healthcare Advocates logo

Cynthia Westphal will now lead the day-to-day operations at Guardian Nurses Healthcare Advocates after being named its Chief Administrative Officer.

The Flourtown-based firm supports patients in the Greater Philadelphia, New York, New Jersey, and Seattle areas through its innovative Mobile Care Coordinator Program and patients all over the U.S. through its advocacy services programs.

“With more than 37 years of experience in clinical nursing, nurse management, and executive leadership, she is the perfect choice for this role,” said Guardian Nurses founder and CEO Betty Long.

Prior to Guardian Nurses, Westphal was the Vice President of Patient Care Services and Chief Nursing Officer at Grand View Health in Sellersville, where she directed patient care services throughout a community hospital with 169 beds, supervising acute care leaders and more than 500 personnel. During her tenure at Grand View Health, she led the facility to achieve a CMS-designated five-star hospital rating twice. During the COVID-19 pandemic, she proved her ability to adapt and lead through challenging times, serving as the Operations Chief for Emergency Management.

“I’m excited and proud to help the profoundly skilled, knowledgeable, and dedicated team of nurses at Guardian Nurses in their mission,” said Westphal. “Our mission of ensuring that patients get the best care and are supported as they navigate their way through the complexities of the healthcare system resonates with me.”

Earlier in her career, Westphal was a Nurse Manager at Abington Memorial Hospital, where she oversaw patient care across a 56-bed Cardiovascular Intermediate Unit, a 19-bed Cardiac ICU, and a remote telemetry service. She supervised and mentored clinical leaders and 160 staff members.

Westphal earned her bachelor’s degree in Registered Nursing from the University of Delaware and her master’s degree in Nursing Administration from Villanova University.

Inspired by the “patients first” philosophy of Florence Nightingale, Guardian Nurses advocate for patients navigating the healthcare system with doctors, hospitals, insurance companies, nursing homes, and other medical services. The Guardian Nurses Mobile Care Coordinator Program (MCC) is a first-of-its-kind mobile program that deploys nurses in-person to help individuals who are struggling with a healthcare issue. The results are improved patient experience and clinical outcomes and often a reduction in costs for both patients and self-funded groups.

Learn more about Guardian Nurses Healthcare Advocates.

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