The Franklin Mint Federal Credit Union, headquartered in Chadds Ford, currently has more than $980 million in assets, and has been providing financial products and services to residents and organizations throughout the Delaware Valley and beyond since 1970. The Credit Union has over 80,000 members, 2,000 partnering organizations, 40 branches, and ATM access at nearly 30,000 surcharge-free machines.

Facilities Assistant

This position provides logistical and first-line maintenance support to the Headquarters Operations Center and Branch Offices as required. The person orders and delivers copy paper and business consumables as necessary to all company copy rooms. He/she provides logistical support through pickup and delivery of items.

The ideal candidate will have a high school degree and a valid driver’s license. He/she must have effective communication skills and be proficient with Microsoft Office. The person must be available for occasional weekends, or before or after work hours to support special events.

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Financial Advisor

This position enhances member relationships through the sale of investment and insurance products and provides financial education to all members. He/she conducts non-deposit investment and insurance sales within a defined marketing territory, while improving company profitability through investment and insurance sales. The person sells effectively by establishing relationships with customers, finding their needs, and then offering appropriate solutions in a compelling way.

The ideal candidate will possess a bachelor’s degree, or equivalent job experience. He/she must possess valid NASD and State Insurance licensing certifications, and Certified Financial Planner designation is preferred. The person will have a minimum of five years of experience related to financial planning/sales.

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Member Service Center Agent

This position is the first line of phone service for credit union members. He/she services the members by providing guidance and information in a pleasant, professional, and efficient manner via telephone, email, fax, or letter correspondence. The person researches and solves routine member questions, problems, and complaints, and processes basic financial transactions.

The ideal candidate should have at least one year of call center experience, preferably in a financial institution, or equivalent experience. He/she must possess effective oral and written communication skills. Spanish language fluency is preferred.

Click here to read more about the Member Service Center Agent position at FMFCU.