Radnor’s Relay Network, a software company that helps businesses and customers communicate securely in real time, has raised $12 million in a private stock sale, writes John George for the Philadelphia Business Journal.

Relay Network is planning to use the majority of the funds to proceed with scaling its technology platform and operations.

“Businesses are realizing a huge opportunity to improve customer relationships by making them feel more like personal interactions,” said Matt Gillin, CEO of Relay Network.

“Rather than dealing with service incidents as they happen, we establish a personal, one-to-one, known connection with every customer on their own communication network.”

Relay Network’s existing investors, Radnor-based NewSpring Capital and Philadelphia-based First Round Capital, together with Independence Health, led the financing. Prior to becoming an investor, Independence Blue Cross was also a Relay Network customer.

“Our members want easy access to information and the ability to communicate on their terms through mobile devices,” said Independence President and CEO Daniel J. Hilferty.

“In today’s business world, ease of communication is something that all consumers want and expect, which is why we decided to forge an alliance with Relay Network in addition to using their service.”

Read more about the successful stock sale in the Philadelphia Business Journal by clicking here.