After 20-Plus Years at the Helm, Citadel Credit Union CEO Announces Retirement

Jeff March Citadel Credit Union
Image via Citadel Credit Union.
Jeff March joined Citadel Credit Union in 1983 and became its CEO in 2001.
Citadel Credit Union logo

Jeff March, Citadel Credit Union’s longtime President and CEO, will retire by the end of the year, after his successor is selected.

This announcement was first shared via an internal memo to all Citadel employees.

March began working at Citadel 40 years ago in 1983 and has been in his current leadership role since 2001. In his time as CEO, he has led the company’s asset growth from $350 million to $5.7 billion, expanded its charter across Greater Philadelphia, and increased employee size to almost 600.

“This decision is never an easy one to make, but I know that Citadel is at its strongest, and I’m so proud of all we’ve accomplished and the many talented people I’ve had the honor of working with,” said March. “In 22 years as CEO, every expectation I’ve had for this company has been exceeded — whether it be financial, technology, growth of our team, or investing back in our members and community. I have every confidence Citadel is on a path to even greater growth and success.”

The Citadel Board selected and is working directly with Kaplan Partners, a highly reputable executive search firm in Philadelphia that has helped Citadel place executive leaders on its team in the past. Working with the Kaplan Partners team and leveraging their expertise, as well as the goals of the company, Citadel will go through a rigorous interview and selection process to determine its next leader.

“We are delighted to partner with the Citadel Board on the quest to identify Citadel’s next CEO,” said Alan J. Kaplan, CEO of Kaplan Partners. “It’s an exciting time for Citadel, and we are confident that the process will generate a number of qualified candidates for consideration.”

The executive search process is now underway, with the goal of having a successor announced in the coming months followed by a transition period. For any questions on this opportunity, eligible candidates can contact Kaplan Partners at

Learn more about Citadel Credit Union.

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