Radnor Company Partners with Restaurant Consortium to Offer Text-to-Order System

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Radnor-based JetSense has partnered with a consortium of restaurants in Washington, D.C., to create an ordering system based on text messaging, writes Kenneth Hilario for the Philadelphia Business Journal.

JetSense, which designs integrated chatbot platforms, and the Neighborhood Restaurant Group recently debuted the new text-based system that aims to simplify restaurant dining.

The new text ordering service uses JetSense’s artificial intelligence platform to enable food ordering through text messages and Amazon Alexa.

According to JetSense CEO Eric Kades, the platform “uses natural language processing and machine learning to allow for a much simpler way to order via ‘text message’ or Amazon Alexa.”

In March, the first business to use this service will be the Bluejacket microbrewery and restaurant in D.C. It will then be rolled out to the other members of the restaurant consortium.

Kades said that, by having fewer steps, the text-to-order service simplifies the ordering process. He siad that JetSense’s artificial technology will also memorize regular customer orders and make relevant suggestions and can also be used in the restaurant itself.

The service will become available nationwide in April.

Read more about JetSense in the Philadelphia Business Journal by clicking here.

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